At Marabuchuvai, we value your trust and are committed to delivering fresh, organic, and high-quality products. To maintain transparency and a smooth shopping experience, please read our Cancellation, Shipping & Refund Policy carefully.

Shipping Policy

• We process and dispatch orders within 1–3 working days after order confirmation.
• Delivery timelines may vary based on location, courier partner, and unforeseen circumstances.
• Once an order is packed or dispatched, shipping details (tracking ID, if applicable) will be shared via email or SMS.
• Delays caused by logistics partners, weather conditions, or regional restrictions are beyond our control, but we will assist you to the best of our ability.

Cancellation Policy

• Orders can be cancelled within 8 hours of placing the order or before the product is packed for dispatch, whichever is earlier.
• Once the product is shipped or dispatched, cancellation is not possible.
• To request a cancellation, please contact our customer support team with your order ID and registered contact details.